Policies & Procedures

FAQ

Glueless Units

Every unit is constructed on a customized cap with combs, bands, and adjustable straps — no glue or adhesive needed. It stays secure without damaging your edges or natural hair.

No. Every unit ships ready to wear. Put it on and go — no salon visit, no installation fee, no appointment needed.

As an Anaïs clients have exclusive access to our Glueless Fitting and Wash, Braid Down & Glueless Fitting services — available monthly alongside our maintenance services.

Glueless Wig Fitting
A tailored session to ensure proper fit, framing, and styling.

This is not a traditional install, as no glue or adhesives are used. The unit is secured using glueless methods only.

Signature Styles restock monthly unless stated otherwise and are completed within 7–10 business days from the date we receive your measurements.

Custom Units can take anywhere from 10–18 business days from the date of purchase to source, create, and color based on what is requested.

Ready To Ship Units ship within 2-5 business days.

A: Signature Styles are built to your measurements but the style stays true to the original look. If you want full creative control over every detail — length, texture, density, color — the Anais Custom Unit option is for you.

Ready To Ships are pre-built, ready-to-ship units — what you see is what ships, no customization.

Signature Styles are made to order and built to your exact measurements.

Because every unit is custom made to order, all sales are final. Please review your measurements carefully before submitting your order.

Custom U-Part

A: Submit a consultation request form on our U-Part page. This is a request — not a booking yet. We review all requests and reach out if a spot is available.

Because texture matching and accurate measurements are critical to how this unit fits and blends. If the texture doesn’t match or the measurements are off — it shows. The consultation is how we make sure it doesn’t.

With Raw Vietnamese Hair they start at $746 with an in-person consultation required. Virgin Hair packages (straight styles only) start at $581 and ship within 3–5 business days. All pricing is based on your selected length.

Yes. Every U-Part package includes your consultation, unit creation, install appointment, wash, blow dry, braid down, and styling. One price, no hidden fees.

Your unit is created within 5–7 days after payment is received. Your install appointment is scheduled around your creation timeline.

No. The $50 deposit is non-refundable and is required to confirm your consultation slot . If you need to reschedule, please reach out at least 24 hours in advance.

Wig Maintenance Services

A: Maintenance services are available for both Anaïs units and outside units. Whether we built your wig or not — we can service it.

Purchase your service on our website. NYC clients will receive a private message after purchasing on drop off schedule . Out-of-state clients will receive shipping instructions.

Yes. Out-of-state clients can mail their unit in for service. Shipping label to us will be provided after purchase.

Yes, for Anaïs units and Extentions we perform all color services .

For any outside companies we are not familiar with, we offer jet black only coloring services.

Maintenance spots are open monthly and typically always available unless we are fully booked then it would be sold out

Yes. A new closure can be added to both reconstruction and lace replacement services. Closure pricing varies by size and length and can be added on ti the service

A: It’s not required but it is strongly recommended for the best finish. You can choose to reconstruct without a new closure.

Extentions

A: Raw hair is the highest quality tier — , collected from a single donor, higher density with the cuticles intact and aligned , blends best & has the most natural movement and longevity. Virgin hair is gently processed but may come from multiple donors still 100% human hair, easier to manage. It’s still a great quality option at a lower price point.

You can’t go wrong with either but. If your looking for the most natural blend, longest wear and highest density recommend raw hair . If you’re looking for a premium quality , lower maintenance style at an accessible price point, virgin hair is a great option. (our Virgin hair still last up to 3+ years)

No. Extensions are available to shop directly on our website — no appointment, no form, no wait. Just shop, select your length, and order.

  • Virgin Hair ships within 2–3 business days
  • Raw hair 7-14 business days
  • About Anaïs Beauty Co.

    We specialize in custom glueless units designed for comfort, longevity, and everyday wear. Our offerings are intentionally curated to support both new and returning clients at every stage of their hair journey.

Shipping Policy

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